Tomb Raider: Legend crash fix Retail

Hi, I need help.
I am playing The X-Files: The Game, I have arrived, with the history of the game to find, for the first time Dana Scully in the hospital. After the whole dialogue is over, when I try to leave the room the game crashes.
I made the arrangements here, on the pcgamingwiki site, I installed QuickTime 7.78.80.95, and set the game to Best performance.
But unfortunately everything is in vain. The game crashes preventing me from continuing the story.
What can I do?
Thanks so much!

libEGL.dll retrieved from Next Up Hero, from NextUpHero\GameGuide\Streamer\bin\32bit\libEGL.dll, on the 2018-12-15.
Extract to the same folder as Chrono Trigger.exe, so to Steam\steamapps\common\Chrono Trigger.

Patch for Fairy/Pixie-related terrain and crashing issues in Dungeon Siege. If a Fairy or Pixie restores a character's health or mana, the player may subsequently encounter missing terrain, and game crashes. The file disables the abilities of both creatures. Extract fairyfix.dsres to <path-to-game>\Resources
 
This is a prevention, not a cure; it won't fix the problem after it happens. To fix an existing problem, follow the instructions here.
 
Found here: http://ds.gemsite.org/web/index.php/patch/GET/detail-5

The American Girls Dress Designer was originally intended to be run on Windows 95, 98 and ME. At the time, NT was a business-grade operating system, and supporting an OS few families would even bother owning would add up to development costs. The patch fixes an issue with Dress Desginer that prevented popup windows from being displayed ingame.
 
Before the fix:

 
After applying the patch:

 
Made this mostly to aid doll collectors and families in getting this game to run on modern operating systems, in response to numerous complaints on Amazon and elsewhere, with at least one going so far as to throwing their copy in the bin. :/

Courtesy of bazanra