The new Origin Great Game Guarantee works like this: You may return EA full game downloads (PC or Mac) purchased on Origin for a full refund--within 24 hours after you first launch the game, within seven days from when you purchased it, or within the first seven days after the game's release date if you pre-ordered it (whichever of these conditions happens first).
If something doesn't work outâ€”you arenâ€™t riveted by the storyline, or sucked in by the action, or even just if the game doesn't play well with your video cardâ€”weâ€™ve got your back.
Unfortunately it's not store-wide and only applies to EA published games as detailed further in their policy:
Full game digital downloads (PC/Mac) published by â€œElectronic Artsâ€ (collectively Electronic Arts Inc. if you reside in the United States, Canada or Japan and EA Swiss Sarl if you reside in any other country) and purchased on the Origin Store (Origin.com and purchases within the Origin gaming application) may be eligible for a refund
However it is still a far-reaching and generous move from EA, and a nice distinction from Steam's more obtuse returns policy (which appears to be 1 refund per customer). Does this mean that we can effectively demo any EA game on Origin without paying a penny?