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GOG.com's new refund policy - refund any game after 30 days even after playing it


Andytizer
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New GOG.com policy now allows users extended refund rights to their games, check out this new FAQ with all the details. Some excerpts:

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How does your updated voluntary Refund Policy work?
The updated policy lets you refund a product up to 30 days after purchase, even if it was downloaded, launched, and played. Yes, you read that correctly. 🙂

To apply for a refund, you should contact our Customer Support Team within 30 days of your purchase, and our team will sort it out as soon as possible.

It looks as if this process is not fully automated and requires individual contact with GOG.com customer support.

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How often can I refund my games? Is there some sort of limit?
We trust that you're making informed purchasing decisions and will use this updated voluntary Refund Policy only if something doesn't work as you expected.

This is why there are no limits but instead, we reserve the right to refuse refunds in individual cases.
Please respect all the time and hard work put into making the games you play and remember that refunds are not reviews. If you finished the game and didn't like it, please consider sharing your opinion instead. Also, please don't take advantage of our trust by asking for an unreasonable amount of games to be refunded. Don't be that person. No one likes that person.

Interestingly there is no specified 'time limit' to how long a game can be played for before it can be refunded (unlike Steam which has an automated 2 hour gameplay limit before the refund requires support to intervene). Hopefully people won't abuse the generosity of GOG.com's policies.

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