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nacho

Newly created account can't login to PCGW

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Hi just created an account and verified my email but I can't login to the PCGW - I keep getting the error
 

Auto-creation of a local account failed: You have not specified a valid username.

How can I fix this?

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2 minutes ago, Andytizer said:

Can you email help@pcgamingwiki.com please with your email address and username?

Done, thanks for lightning fast response.

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Based on your previous display name (which I just changed to "nacho" to match your username here on the forums), I assume you had mistakenly typed in your mail address as your username initially and then changed it?

We've had similar issues with users using @ in their username which isn't an allowed character in the wiki and so account creation on that end fails. Our sysadmin should be able to clear the traces from your initial username from the wiki which should solve the issue.

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17 hours ago, Aemony said:

Based on your previous display name (which I just changed to "nacho" to match your username here on the forums), I assume you had mistakenly typed in your mail address as your username initially and then changed it?

We've had similar issues with users using @ in their username which isn't an allowed character in the wiki and so account creation on that end fails. Our sysadmin should be able to clear the traces from your initial username from the wiki which should solve the issue.

On the keycloak register page, google chrome auto fills the username field with my email (I just confirmed this). I'm guessing it thinks it's a 'confirm email address' field. So that's why my user was set to my email address.

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Thanks for the confirmation that it was the case. We have a few changes planned to improve the registration flow that will, among other things, prevent this exact issue from occurring.

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