Jump to content

PCGamingWiki will use a Single Sign On (SSO) system to bridge wiki and forum accounts which is ready for testing. You may login using the 'Login with PCGamingWiki' button on both the wiki and the forum, which will soon be the only option. If you have any issues please message Andytizer on Discord.

Rose

MechWarrior 5 developer: only 700 refunds of 20 000 pre-orders

Recommended Posts

heavy_mech_mechwarrior_5.0.jpeg

Quote

On July 25, Piranha Games announced that MechWarrior 5: Mercenaries would be an Epic Games Store exclusive, and that it would fully refund fans angered by the move from Valve’s Steam platform. That same day, studio president Russ Bullock did an ask-me-anything (AMA) live with fans. The audio of that conversation, released July 29 as a podcast, provides a revealing look into the independent studio’s decision to sign a one-year exclusivity agreement with Epic Games.

Bullock gave multiple reasons for the exclusivity agreement. Chief among them was the amount of exposure that MechWarrior 5 would get on the front page of the Epic Games Store as compared to Steam.

“It’s a good platform,” Bullock said, referring to Steam. “But, as we’ve done our updates and our little exposure rounds that they provide [for MechWarrior Online], what I’ve found is the critical mass [of other new games being released] is just so heavy over there that ... after a patch or something ... 10 hours later it’s done and you’re buried again. So that was a concern for us and, I think, it’s a growing concern for a lot of smaller developers.”

By contrast, Bullock said his team expects to be in front of Epic Games Store customers for a full month or more after his game comes out. Additionally, he cited the increased volume of new users that will he expects will be adopting the platform for Borderlands 3, which will be releasing exclusively on the Epic Games Store around the same time as MechWarrior 5.

The goal, he said, is to sell at least 1 million copies of MechWarrior 5. Given what he knows about the sales of Harebrained Schemes’ BattleTech and other games in the same genre, he believes that’s entirely possible. Moreover, he feels it’s especially possible on the Epic Games Store.

Beyond the marketing, there was clearly a profit margins motivation for Bullock and the team at Piranha. Selling through Steam would have given away 5% of revenues to Epic Games for use of its Unreal Engine and then another 30% to Valve. Meanwhile, on the Epic Games Store, his team will only owe Epic 12% in total. For a game already being developed under license, which owns rights to the intellectual property itself, the difference is significant; more than $9 million more in profit for his team on one million units sold.

He emphasized that he and his team were fully aware of the backlash they would receive from fans when they made the deal, which was brokered at the end of April. Nevertheless, Bullock said that he was compelled to make the decision for the good of the franchise, and to secure its future and the potential for a sequel down the line.

Bullock said that refunds were being issued by the studio itself, and not from Epic Games as was the case recently with Shenmue 3. He explained that of more than 20,000 pre-orders of MechWarrior 5, only 700 refunds were requested on the first day. Polygon has reached out to Piranha to see where that number is today, and will update this article with any additional information we receive.

Most surprising to Bullock were consumer concerns over account security. Many outspoken critics of the Epic Game Store suspect that the client is an elaborate Trojan horse, with spyware baked in by Chinese megacorporation Tencent, which owns a non-majority stake in North Carolina-based Epic Games. That accusation has been refuted multiple times by Epic’s CEO Tim Sweeney, and was refuted by Bullock as well.

You can listen to the entire podcast, which spans two different recordings over two days, on Soundcloud. The deadline for those who pre-ordered the game to request a refund is Sept. 1.

The story is from Polygon.

Share this post


Link to post
Share on other sites

These are only the numbers for the 1st day of refunds, I suspect the number is at least in the thousands. SidAlpha mentioned a 4000 refund estimate. The real number has yet to be released.

Share this post


Link to post
Share on other sites
53 minutes ago, Andytizer said:

These are only the numbers for the 1st day of refunds, I suspect the number is at least in the thousands. SidAlpha mentioned a 4000 refund estimate. The real number has yet to be released.

That is true but his figure was based on one Discord message that somehow translated the already subjective "almost everyone is upset" to 4000 people. Where can we see those messages of thousands of dissatisfied customers? Even the Shenmue 3 announcement on EGS exclusivity only has 1961 comments to this day (1.5 months period), often including comments posted en masse by a handful of angry backers.

Provided the developer is honest about the figures, I would put the overall figure close to that number simply based on the assumption that every dissatisfied customer would attempt to ask for a refund as soon as they find out, not days later.

Edit: I joined the RogueTech Discord server of 4000+ people and searched for "refund", which resulted in only 66 hits, about half of which are from before the announcement, thus unrelated.roguetech.thumb.png.cfd6da0970794f21c1f862d941656884.png

Share this post


Link to post
Share on other sites

Oh my god, you are actually that guy from r/EpicGamesPC, actual editor on PCGamingWiki, posting this dubious ""reSEarCh"" here? lol

*Blocking the news window on front page with Adblock

Share this post


Link to post
Share on other sites
3 hours ago, Oxion3 said:

Oh my god, you are actually that guy from r/EpicGamesPC, actual editor on PCGamingWiki, posting this dubious ""reSEarCh"" here? lol

*Blocking the news window on front page with Adblock

As far as I'm aware, the news section is open to submissions. Feel free to post your thorough research too.

Share this post


Link to post
Share on other sites
On 7/31/2019 at 8:03 AM, AnotherGills said:

I'm not surprised. The people who cared enough for the series to pre-order probably wouldn't be bothered enough by a storefront to drop the game.

I'd drop support for any game, even Half-Life 3 if it went Epic Store exclusive. Sadly didn't preorder this, so I can't refund 😎

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Similar Content

    • By Rose
      As reported earlier this week by Bleeping Computer, ArsTechnica and other sources, a security researcher found a vulnerability that allows to gain full access to the target computer through elevated privileges, which could be exploited by malicious game creators. According to the articles and included researcher statements, Valve have rejected two researchers' attempts to get rewarded for reporting the issue through the HackerOne platform on the basis of being out of scope and allegedly requiring physical access to the device.
      The researches decided to go public as the result.
      Since then, Valve appear to have patched the Steam client but only in the beta as of today.
      Update: On August 13, the main client was also updated to patch the vulnerability.
      Update 2: Bypassing the fix is possible.
    • By Rose
      Epic Games just posted an August update on the recently shipped and upcoming features of the store. Although cloud saves were enabled with the giveaway of Moonlighter and This War of Mine on July 25, which was promptly reflected on the wiki, followed by the creation of the list of games that support EGS save game cloud syncing, more games have become supported since then.
      The addition of cloud save support to World War Z and The Sinking City is new and especially important because of the progression loss issues that some of the World War Z players struggled with at launch.
      Among the other released features are the support of keyless Humble Bundle integration, product pages UI refresh and game videos hosted by Epic Games.
      The more notable announcements were the showcasing of the upcoming library UI redesign and the statement on game time tracking being close to release.
    • By AlexKVideos1
      The Steam version of FlatOut is the v1.0 version. This is the v1.1 patch for FlatOut that works with the Steam release. GOG is already patched to v1.1, and does not need this patch.
       
      Originally posted by Clya900, the patch was missing 2 files are now included in this download, patch1.bfs, and patch.ini. Without these files, the game would fail to load, and shows a Runtime error. The game now has been tested on the Steam version, and works perfectly fine, however the GOG is untested, but should work just as well.
       
      Original patch notes below:
       
      FlatOut PC patch v1.1
      2004-Dec-10
       
      To install the patch:
      Copy the Flatout.exe, patch1.bfs and patch.ini files to the root of the install folder (by default this is c:\program files\empire interactive\flatout) and run the game.
       
       
      The following items have been fixed or improved:
      * Fix for the nVidia 66.93 drivers. The game no longer crashes when a race is started. The game has also been tested up to the 67.03 drivers with no problems found.
      * Engine fire burns aligned to the car's coordinates, e.g. when the car is upside down, flames go down.
      * Tuning menu: BHP meter and colors randomly switch when changing profile.
      * Flip back and forth to statistics screen and the BHP grows bug.
      * Force feedback slows game in some cases.
      * 5.1 sound support is not working on some setups.
      * Disconnects when returning to the lobby in multiplayer games.
      * When the game briefly minimizes before starting a multiplayer game, sometimes gives a blue screen (this is quite rare, but it does happen sometimes)
      * Only 2 players can play if NetLimiter is installed.
      * Bug with public ip detection, if the commandline network options are used.
      * Enabled a switch to allow the player to turn off ragdoll in single player (located in the Options Menu).
      * Enabled multiplayer destruction derby.
    • By Andytizer
      Classic games The Lion King (1994) and Disney's Aladdin (1993) have been delisted from Steam without so much as a word. 
      Thankfully GOG.com have given a short warning of just over 24 hours in this forum post announcement :
      Another Disney game, The Jungle Book, has been delisted from Steam but still available from GOG.com - who knows if more Disney games will be delisted in the future?
    • By Andytizer
      DuckTales Remastered is going be removed from all digital storefronts including Steam on August 8th, according to this official tweet from Capcom USA:
      This gives us barely over one day's notice to quickly snap up this game for the last time on Steam. Luckily Steam keys should continue to be available on official resellers like Gamesplanet where it is conveniently on a 75% flash sale. Make sure to buy a piece of history before they run out of keys!
  • Who's Online   2 Members, 0 Anonymous, 88 Guests (See full list)

  • Recently Browsing   0 members

    No registered users viewing this page.

  • Forum Statistics

    1,173
    Total Topics
    6,644
    Total Posts
×