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Shenmue 3 now exclusive to Epic Games Store on PC - Kickstarter backers demand refunds

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Here's the announcement from the developer Ys Net:

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We are happy to announce that Shenmue III for PC will be will be an Epic Games Store exclusive. Development for Shenmue III has been moving forward using Unreal Engine and the support we have received from Epic has been excellent. But most importantly, in looking for the most enjoyable experience on PC, it was decided together with Deep Silver after much discussion that the Epic Games Store would be the best distribution platform option.

The Kickstarter backers, many of whom expected a Steam release, are understandably upset - the unfurling backer comments are revealing:

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I'm getting a refund for my 500 dollars.

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Yep, if this game is going to Epic's Game Store, then I want my $300 back!

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I'm gonna attempt to be very polite here. I want a refund. I backed for a steam key. You're not gonna deliver that, like you promised in the KS itself. So give me back the money I pledged. Otherwise I'll get it as a chargeback through my bank and you can deal with them instead.

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GIVE ME MY "Physical copy of Shenmue 3 in an exclusive, backer-only case (PC only)." AND NEVER CALL ME AGAIN

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"Tier: Digital Copy for PC or PS4 (Kickstarter) ($29)
• What digital version of Shenmue III would you like?: Steam"
Odd spelling of "haha screw you Unreal Store" you have there, Ys.

When the game does get released make sure to check out our up to date fixes article.

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  • Similar Content

    • By AnotherGills
      On June 10th, it was revealed that the Kickstarter-funded Shenmue III, initially marketed as launching on Steam, would be moving to the Epic Games Store, much to the furor of many of its backers. Since this revelation, many backers have contacted Ys Net with inquiries on receiving refunds.
      Unfortunately, these requests have been denied as early as June 10th, without providing any reason, with the Shenmue III team simply apologizing for the “sudden change in platform.”
      This screenshot, taken by Fireye on Resetera, shows the full Kickstarter backer message.

      On June 14th, Ys Net released a Kickstarter post entitled “A message from Ys Net, Epic Games, and Deep Silver”
      The post reads as follows,
      Ys Net has acknowledged the backlash, yet still provided no statement on the matter.
      However, on June 11th, an FAQ section was added to the Shenmue III website, revealing more information on the Epic Games Store exclusivity deal under the FAQ's Pre-Order tab.
      While Ys Net and Deep Silver are undoubtedly abusing the masses who funded the title with false advertising, consumers who elected to not contribute to the Kickstarter campaign can take solace in an eventual Steam release of the title.
      We are awaiting Ys Net's next update regarding this refund issue.
      Shenmue III launches on November 19th, 2019. Be sure to check our up to date fixes article when the game is released.
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